28. Bonus Policy |
28.1 |
We give bonus offers on the Site from time to time. These bonuses are subject to the following rules:
|
|
28.1.1 |
Bonus Funds are: (i) a cash bonus from deposits, (ii) cash from the redemption of bonus points, (iii) any other cash bonus that you may receive from us through offers which include but are not limited to promotions. Please note that withdrawal restrictions may apply to Bonus Funds.
|
|
28.1.2 |
There are two types of Bonus Funds, one is for bingo games and the other is for IG. All funds which are in the bingo bonus bankroll can be played on bingo games only and all funds which are in the IG bonus bankroll can be played on IG only. Please note that real funds will always be used before Bonus Funds and the balance of both will be displayed in your My Account PC webpage /Mobile banking balloon. You may only cash out real funds, subject to the Deposit and Withdrawal Policy, and may never cash out any Bonus Funds. Winnings generated from the Bonus Funds may become real balances as set out herein.
|
|
28.1.3 |
Bonuses can be credited to either your bingo bonus bankroll, IG bonus bankroll or both, according to the applicable promotion terms.
|
|
28.1.4 |
Wagering Requirements: Each bingo game bonus has its own wagering requirements. In order to meet the applicable wagering requirement, no real money shall be deemed to contribute (in full or in part) to the wagering requirement, unless otherwise specified by us.
|
|
28.1.5 |
You will not be able to use Bonus Funds on Evolution Live Casino Games.
|
|
28.1.6 |
Unless otherwise stated in the specific terms and conditions that apply to each type of bonus, you agree by accepting such terms to wager x4 the total amount of the bingo Bonus Funds, or (as applicable) x30 the total amount of IG Bonus Funds prior to cashing out.
|
|
28.1.7 |
Please note that not all IG contributes the same to the wagering requirements. The following is a list of contributions for each individual game type:
Game Category |
Game Contribution |
Video Slots & Slots, Scratch cards, Keno, Arcade |
100% |
Hi-Lo Games |
50% |
Roulette, Blackjacks & Wheel of Light, Video Poker, Live Casino |
0% |
For example: Wager £500 on Hi-Lo, only £250 (50%) contributes towards the wagering requirements.
|
|
28.1.8 |
Bingo winnings: winnings generated as a result of purchases of bingo cards with Bonus Funds may be cashed out, subject to the cashout policy. The winnings you earn may be cashed out at any stage, irrespective of whether this was with Bonus Funds or your initial deposit. However, if you fail to meet our wagering requirements at the time of cash-out, then you will forfeit your Bonus Funds.
|
|
28.1.9 |
IG winnings: winnings generated as a result of bonus wagering will be accumulated to the IG bonus bankroll according to the provisions detailed. Once the wagering requirements for a specific IG bonus have been completed, the remaining balance will then be transferred to your real bankroll. If you cash out before meeting the wagering requirement, you will forfeit all Bonus Funds (including such winnings).
|
|
28.1.10 |
Please note that if you do not log in to your account for a period of 90 days, your vouchers (which for the avoidance of doubt is a different type of voucher to a Pending Voucher and any reference to "voucher" and "vouchers" in the User Agreement shall not include Pending Voucher), IG Free Spins (which for the avoidance of is a different type of Free Spin to a Pending Free Spin and any reference to "IG Free Spins" in the User Agreement shall not include Pending Free Spins), Loyalty Points, Bonus Funds (including without limitation Pending Free Spins and Pending Free Spins) and any related winnings where the wagering requirements have not been fulfilled, if any, shall be forfeited by you without further notice and are not refundable.
|
|
28.1.11 |
If you place a wager on IG with Restricted Funds and win at least £100, subject to the fulfilment of any wagering requirements, you will receive up to a maximum of £100 over the initial bonus amount granted to you, which was used to generate such winnings. By way of example, if you are granted £100 in Bonus Funds, and the winnings generated from such Bonus Funds on IG at the time of the fulfilment of the applicable wagering requirements are £600, then £200 will be transferred to your real money bankroll (i.e. the £100 bonus amount and £100 in winnings). Such limitation shall not apply to verified progressive jackpot winnings derived from Restricted Funds. Restricted Funds means all the Bonus Funds and IG Free Spins that have not yet met the wagering requirement and any winnings associated with such Bonus Funds or IG Free Spins.
|
|
28.1.12 |
We may, from time to time, offer an alternative bingo bonus to a then current bonus. By accepting such alternative bingo bonus, you will not be eligible to receive the then current bonus.
|
|
28.1.13 |
We reserve the right to eliminate completely the contribution of bonus money to bingo games' jackpot amounts or decrease the relative contribution of bonus money to bingo games' jackpot amounts by differentiating bonus money from real money wagering. On selected IG jackpots, only wagers with real money shall increase the jackpot prizes, in such cases the RTP will appear as a range in the IG RTP report which can be found here.
|
|
28.1.14 |
Re-Deposit Bonus: In the event we offer you a re-deposit bonus (as we may determine from time to time), the following shall apply. The regular re-deposit bonus percentage will be specified by us and may vary for each deposit you make.
|
|
28.1.15 |
We may offer you the option to opt out of receiving our deposit bonuses which includes but is not limited to the First Deposit Bonus and Re-Deposit Bonus by ticking the box found in the Site's cashier, where available. If you choose to opt out of receiving deposit bonuses, you will not be entitled to participate in any deposit related offer, even if such offer is displayed or communicated to you.
|
|
28.1.16 |
We reserve the right to decline to grant you any deposit bonus offer, in the event that you have an outstanding withdrawal request until such request has been processed by us.
|
|
28.1.17 |
We reserve the right to decrease or deny you any deposit bonus offer when you deposit through selected payment methods and/or deposit from selected countries.
|
|
28.1.18 |
Winnings that result from purchases of bingo cards or playing IG with Bonus Funds and have met the applicable wagering requirements may be cashed out of the player's account, subject to the limitation to the maximum winning amount defined for a Non-Funded Account, if applicable.
|
|
28.1.19 |
Registration promotions and the first deposit promotions cannot be combined with any other similar promotion.
|
|
28.1.20 |
Any suspicious cash-ins, in which there may be cause for belief that less than the minimum wagering requirements were made during the claiming of a promotional offer, will be audited before being processed.
Please note that separate terms and conditions exist for the claiming of promotions or offers.
|
|
28.1.21 |
Section 27.1 of the Bonus Policy (as applicable) shall apply to your use of the Pending Vouchers and Pending Free Spins unless otherwise stated in Section 30.
|
28.2 |
Free bingo games are provided as an additional service specifically designed to enhance a player's enjoyment of our Site. Your use of the Free Bingo Games are subject to the terms below:
|
|
28.2.1 |
Whilst we describe the free bingo games promoted as "free" we do require you to register with us.
|
|
28.2.2 |
We use the words "free bingo" in the sense that you do not need to pay anything for the bingo card in order to participate in the free bingo games.
|
|
28.2.3 |
From time to time we may grant you free tickets or free bingo vouchers to a specific bingo room on the Site. We reserve the right to determine, the number of free tickets or free bingo vouchers granted to you to a specific bingo room and we reserve the right to cap the number of tickets and vouchers which you possess for a specific bingo room. For example, if the number of tickets for a specific bingo room is capped at 96 and you possess 90 tickets for that room, in the event that we grant 20 free tickets for that room to you, you will only be eligible to receive 6 free tickets.
|
|
28.2.4 |
Please note that free tickets and bingo vouchers may have an expiry date.
|
|
28.2.5 |
If you have not used any free ticket or free bingo voucher granted by us at the time you request a cash-out, then you will forfeit such unused free ticket or free bingo voucher (as applicable) and any related winnings generated through the unused free ticket or free bingo voucher (as applicable). This includes but is not limited to vouchers that are claimed and the applicable game didn't run yet.
|
|
28.2.6 |
If you fail to: (i) meet the wagering requirements with respect to the winnings generated by the applicable free ticket or free bingo voucher; or (ii) use the relevant free ticket or free voucher by the expiration date (if applicable), then you will forfeit any winnings generated by the relevant free ticket or free voucher which have accrued to your bonus bankroll or real money bankroll, as the case may be.
|
|
28.2.7 |
To help us combat fraud, you must comply with our minimum withdrawal requirements before withdrawing any cash prize.
|
28.3 |
Your use of the Free Instant Games are subject to the terms below:
|
|
28.3.1 |
Whilst we describe the IG promoted as "free" we do require you to register with the Site. You are not required to pay anything in order to play the IG Free Spins once they are granted to you.
|
|
28.3.2 |
We reserve the right to choose, whether IG Free Spins can only be played on specific games or devices.
|
|
28.3.3 |
IG Free Spins may be granted in various formats, for example as part of a voucher granted by us. The number of IG Free Spins granted to by us is subject to each promotion offer and can vary.
|
|
28.3.4 |
In the event that you begin to play with a voucher on a specific type of device, for example a PC or mobile device (where available), you will only be able to complete your use of the applicable voucher on that specific type of device.
|
|
28.3.5 |
We may cap the amount that you may win from your IG Free Spins, regardless of the winning amount displayed.
|
|
28.3.6 |
Winnings resulting from IG Free Spins will be granted to your IG bonus bankroll or real money bankroll, according to the promotion offer, once you have used all the IG Free Spins granted to you on the relevant voucher, and subject to the voucher still being in force and the maximum winning amount. Please note that a voucher may have an expiry date.
|
|
28.3.7 |
If you fail to use any voucher(s) granted to you at the time of cash-out, then you will forfeit such voucher(s).
|
|
28.3.8 |
You agree by accepting the IG Free Spins to meet the wagering requirement in accordance with any applicable promotion offer.
|
|
28.3.9 |
If you fail to meet the IG Free Spin(s) wagering requirements, or you have failed to use the IG Free Spin(s) granted to you by the expiration date (if applicable) then you will forfeit any related winnings which have accrued to your bonus bankroll or real money bankroll, as the case may be.
|
|
28.3.10 |
You may start playing IG Free Spins provided by a new voucher once you have used all IG Free Spins on your current voucher.
|
|
28.3.11 |
Winnings generated from your IG Free Spins will be detailed in the My Account page.
|
|
28.3.12 |
Your winnings derived from the use of vouchers will be displayed in points. Only when the requirements above are fulfilled, the points displayed will be converted to winnings in bingo bonus bankroll, IG bonus bankroll or real money bankroll or otherwise according to the promotion offer. Unless otherwise stated: (i) the conversion rate shall be 100 points equals £1; and (ii) winnings from such vouchers are capped at £ 10.
|
|
28.3.13 |
In case of disconnection recognized after you begin to use a IG Free Spin, we will play the applicable IG Free Spin for you and update your balance accordingly.
|
28.4 |
Your receipt of prizes ins subject to the terms below:
|
|
28.4.1 |
Qualifying Players who win a prize as the result of any promotion (each, respectively, a "Winner" and a "Prize") agree that there is no right to a cash alternative unless we elect to offer such a cash alternative.
|
|
28.4.2 |
Unless otherwise indicated there, a cash Prize will be paid into the account of the Winner.
|
|
28.4.3 |
Where we arrange for a non-cash Prize to be delivered to you, the delivery may need to be signed for, but in all cases we reserve the right to require that a particular Prize is made available for collection by you.
|
|
28.4.4 |
We reserve the right not to award a Prize or to seek the return of any Prize awarded in the event that the Winner is not entitled to receive such Prize in accordance with applicable law or if we have cause to disqualify the Winner for reasons which include but are not limited to those listed in section 6.2. The Company shall have no liability to the original Winner if they do not receive the Prize in such circumstances.
|
|
28.4.5 |
Any entitlement to receive a Prize is non-transferable.
|
|
28.4.6 |
The Winner is solely responsible for the payment of any applicable tax in relation to the relevant Prize. Where a Prize consists of an event, activity, holiday or the performance of a service, the Winner is solely responsible for complying with any booking or other conditions or instructions of the relevant third party provider or organiser and must be able to comply with any restrictions as to dates and times in relation to the Prize (which may not be re-scheduled) and any other eligibility restrictions imposed by the relevant third party provider or organiser. We will not provide any form of insurance, including without limitation any public liability or cancellation insurance, in respect of any Prize consisting of an event, activity, holiday or service.
|
|
28.4.7 |
Our offering of a particular Prize implies no affiliation on our part with or sponsorship or endorsement of the relevant third party manufacturer, supplier, provider or organiser. Any photograph used to promote a Prize is for illustrative purposes only and the actual Prize may differ from the item shown in the photograph, including without limitation as to make, model, specification, colour, finish, packaging and other features.
|
|
28.4.8 |
Except as expressly provided in these promotion terms, the Prize is provided on an 'as is' and 'as available' basis. We make no warranty or representation, whether express or implied (whether by law, statute or otherwise), including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose or completeness of the Prize. In addition, we do not promise that the Prize will meet your requirements.
|
|
28.4.9 |
We are not responsible for any loss or damage caused to Prizes due to postage or delivery.
|
|
28.4.10 |
All Prizes / promotions are advertised as being in pounds sterling, however if your account is registered in Euros or US Dollars, or any other currency we may offer, then the prize or cash value will be paid to you in your currency, unless stated otherwise in the relevant promotion terms. For example, if the advertised prize is £100 and your account is registered in US Dollars, then the prize you will receive will be $100.
|